Terms and cancellations

Your booking

The Well Reset: Nervous System is a one-day retreat at Canto Wellness, Avoca Beach, on Thursday 7 January 2027, from 8.30 am to 5.30 pm.

Places are strictly limited to 10 women. Your place is confirmed once payment is received. Payment is taken in full at the time of booking.

Your booking is for one person and covers the full day as described on the booking page.

Cancellations and refunds

If you need to cancel:

• More than 30 days before the retreat: a full refund, less a $50 administration fee.
• Between 30 and 14 days before: a 50 per cent refund, or you may transfer your place to someone else at no charge.
• Fewer than 14 days before: no refund is available, but your place is still transferable to someone else.

To cancel or transfer a place, email hello@biohackme.com.au. Transfers need to be confirmed before the day so we can prepare for whoever is attending.

If we have to cancel

If the retreat is cancelled or postponed for any reason, you will be offered a place on the next available date or a full refund, whichever you prefer.

We are not able to reimburse travel, accommodation or other costs you arrange separately, so please take that into account when booking them.

Your health

You will be asked to complete a short health questionnaire before the day. Please answer it honestly so experiences can be adapted to you.

Every restorative experience is optional. Cold immersion, sauna and the hot tub are not suitable for everyone, including during pregnancy or with some heart, blood pressure or circulatory conditions. If you are unsure, speak to your doctor before attending.

The day is educational and restorative. It is not medical care, diagnosis or treatment, and it does not replace advice from your own health professional. You take part at your own risk and remain responsible for your own wellbeing on the day.

The programme

The schedule is a guide and may change slightly. Practitioners, timings and the order of sessions can vary. The overall value of the day will not be reduced.

Accommodation and travel

This is a day retreat. Accommodation is not included. Optional accommodation may be arranged separately with Canto Wellness, subject to availability and additional cost.

Travel to and from Avoca Beach is your own arrangement.

Photography

Photographs may be taken on the day for use on the website and social media. Let us know when you arrive if you would prefer not to appear in them, and we will make sure you are not photographed.

Privacy

Your booking and health information is used only to run the retreat and to contact you about it. It is not shared with anyone outside the team delivering the day.

Questions

Email hello@biohackme.com.au and Camilla will come back to you.